Frequently Asked Questions
What types of massage services do you offer?
We offer a variety of massage services including Swedish, deep tissue, hot stone, aromatherapy, and traditional Filipino hilot. Each treatment is designed to relax the body, relieve tension, and improve overall well-being.
How can I book an appointment?
You can easily book your appointment online through our website by selecting your preferred service, date, and time. Alternatively, you can give us a call or visit our front desk directly to secure your next relaxation session.
Can I choose my massage therapist?
Yes, you are welcome to request a specific therapist or specify your preference for a male or female practitioner when booking. If your preferred choice is unavailable, we will happily match you with another highly qualified member of our team.
What should I expect during my first visit?
Upon arrival, you will complete a brief consultation form to help us tailor the massage treatment to your specific wellness needs. Your therapist will then guide you to your private room to ensure your complete comfort before the session begins.
What is your cancellation or rescheduling policy?
We kindly request that you notify us at least 24 hours in advance if you need to modify, reschedule, or cancel your appointment. This courtesy allows us to accommodate other guests on our waiting list and manage our therapists' schedules efficiently.
Do I need to prepare anything before my appointment?
We recommend arriving 10 to 15 minutes early and avoiding heavy meals or caffeine right before your scheduled session. All necessary amenities, including fresh robes, towels, and slippers, will be fully provided for your convenience.
Are your services safe for everyone?
Our treatments are generally safe for most guests, though certain conditions like pregnancy or recent medical procedures may require specialized adjustments. Please inform our team of any health concerns beforehand so we can customize your experience safely and effectively.
What payment methods do you accept?
We accept cash, major credit and debit cards, as well as popular digital mobile wallets for a seamless checkout experience. Official fabspa gift certificates can also be redeemed at the front desk at the time of your payment.